Reach 4 million+ real users with one click. Meet multiple research needs through rich user tags.
Complete customer experience management process to improve user retention and brand loyalty.
Product Experience Management Module
Sequential Monadic MaxDiff PSM Gabor Granger …
Multiple complex test models are available to solve product innovation problems with one click
INSIGHTWORKS COOPERATES WITH
THE AUTOMOBILE MARKET RESEARCH TEAM OF PEKING UNIVERSIT NATIONAL SCHOOL OF DEVELOPMENT
AND CHINA PRODUCT SAFETY AND RECALL INFORMATION NETWORK
Release the first phase of "Auto Safety 1st" series research
"Automobile safety market performance report"
Enhanced insights
Personalized responses and care
Quality assurance
Rapid assessment of answer quality
Consistency checks in data
Customized models that better understand research
Enhanced analysis efficiency
Reduced human error
More precise summarization of viewpoints
More intuitive presentation of results
Listen to customers in full scales and capture what they think
Dialogue
Get user feedback through SMS.
Customer Service Hotline
AI technology converts voice into text and analyzes the content.
Online Video
Identify the brand logo, voice, subtitles and other key information in video.
Social Listening
Collect user comments from Weibo, WeChat, The Red and other social media channels.
E-commerce Users Review
Collect user purchase feedback from Tmall, JD and other e-commerce platforms.
Questionnaire
Survey tools help companies comprehensively obtain consumers' feedback.
Interview
1v1 in-depth interview.
Consumer Research Community
4 million+ active users. Covering mothers and babies, car owners, beauty mavens, etc.
Customer Service Robot
Conversation robot customized for difference business scenario
Foreign Media
Self-developed translation machine. Integrate tens of billions of corpus to provide accurate and smooth translation services for customers.
AI analysis engine, which brings more accurate decisions
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Mediaforce
Omnimedia public opinion monitoring expert.
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IW Innovation Test
One-stop innovation testing platform.
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SocialQuest
Social media content analysis.
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NPS
In-depth evaluation of customer loyalty.
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MobileQuest
Path-to-purchase mapping.
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Clever BI
Multi-dimensional analysis through intelligent reporting tools to provide visualized decision-making basis.
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Intelligent video analytics
Video audio and text recognition and analysis.
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IW Conjoint
Conjoint analysis to capture the optimized product feature combination.
Improve customer experience and build brand loyalty
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AI Alert
Timely identification of lapsed customers, improvement of retention and reduction of customer loss.
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IW Conjoint
Provide the optimal product mix to improve the product success rate.
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AI Labeling
Customer grouping and labelling based on their behavior.
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IW Pricing Test
Conduct pricing research and formulate the optimal ROI price.
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Customer Retention
SMS & AI outbound call to reduce customer loss.
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Creative Screening
Screen and select the best ideas and concepts for product innovation.
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Action Dashboard
Provide accurate action suggestions based on customer role.
Our clients
The following are some of our clients.
The research results provided by InsightWorks
with the big data solution are very impressive.
We are not only to gather feedbacks on the product
but to identify the key winning elements.
Sharon Shen
Laundry CTI Head of Unilever China
Big data solutions by InsightWorks did provide us a holistic view and insights on the products' performance.
Since Ecommerce is one of the key business growth drivers,
eCompass is becoming a very powerful tool in the digital area.
Cathy GU
L'Oréal Research and Innovation
Digital Research Leader
The reason for choosing us
InsightWorks
A professional user insight and experience management platform
The professional team has more than 10 years of experience in the market research industry. The business covers retail, FMCG, finance and other fields.
As a technology driven market insight provider, InsightWorks is dedicated to creating a complete user experience management service system，
By integrating behavior and attitude data with big data and artificial intelligence technology, InsightWorks helps enterprises to listen to the voices of users in the whole domain and whole time.
Realizing the closed loop of CEM from collection and analysis to action and decision making. Helping enterprises to sustain growth and innovation in the era of experience economy.
Inquiry
Enterprise WeChat customer service
Us